![]() In fact, hourly workers made up 58.1% of the US workforce in 2019, according to the Bureau of Labor Statistics. But the American workforce seems to be primed for rage-quitting at the moment - especially hourly workers in low-wage occupations like retail, which make up a giant portion of the workforce. So things like bridge-burning, walking off sans a two weeks' notice, or even making a scene are nothing new when leaving a workplace. Some people prefer to end things with a bang, not a whimper. The phenomenon of rage-quitting is as old as work itself. So Kendra walked out, and never went back. The manager declined to share what the problem was, and the conversation got heated. "It's like, if I've done something wrong, just tell me - you don't have to be mean about it," Kendra said. During the pandemic, Kendra said she felt as if she was constantly dealing with passive-aggressive and snide remarks, instead of clear direction. On her last shift, Kendra says, she could tell her store manager was displeased with something. She said her manager was a "good person" who was simply under pressure. After verifying her employment records, Insider is protecting Kendra's identity because she is concerned about getting her former boss in trouble with management. Kendra isn't the Dollar General worker's real name. Yet, in the springtime of 2021, Kendra rage-quit her job. She says she's not the "type of person" who acts out of anger. "By the time you get down to that lowly stay-at-home mom that just wanted a part-time job - who is earning less than a hundred dollars a week because she's making $7.25 an hour and only working 10 hours a week - it's not worth it," Kendra told Insider. Soon, Kendra herself would find herself drowning in an increasingly fraught work environment. The negativity seemed to submerge Kendra's store manager, who became overwhelmed and less communicative toward her team. Kendra had even worked her way up to the role of key-holder, the store employee responsible for opening and closing.īut then came the coronavirus pandemic, and Kendra began to watch the stress start to "roll downhill." The headwaters of the strain seemed to be visits, announcements, or corrections from regional and district management. She was meticulous about all the little tasks that went into keeping the store clean, organized, and running smoothly. She loved chatting with the regulars who filed into her small-town location. She'd joined Dollar General in 2019, as a longtime homemaker hoping for a change of pace. Kendra wasn't usually one to get mad, especially not on the job. SHRM has partnered with to bring you relevant articles on key HR topics and strategies. ![]()
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